1. Data Controller

AK-FAMILY GmbH
Große Gallusstraße 16–18
60312 Frankfurt am Main
Germany
Email: info@ak-family.com

2. Data Processing Within Our Business Model

We process personal data strictly for the following activities:

a) Consulting & Global Supplier Network

Processed data:
• Contact details
• Company information
• Communication content
• Project-related data

b) AI Systems & Automation Solutions

(Voice Agents, operational automation, workflow optimization)

Processed data may include:
• Voice inputs
• Text/chat data
• Technical metadata
• Usage analytics

We do not process biometric data and do not conduct automated decision-making with legal effects.

3. Hosting & Server Logs

Our websites run on secure, certified hosting infrastructures.
Automatically processed data includes:
• IP address
• Browser type
• Access date/time
• Access status
• Referrer URL

This is required for system stability and security.

4. Analytics & Tracking

Activated only with consent or legitimate interest.

Possible tools (depending on your setup):
• Google Analytics
• Meta Pixel
• Server-side tracking
• Conversion & performance analytics

Tell me which tools you use, and I will insert exact legal wording.

5. Contacting Us

When contacting us via email or form, we process:
• Name
• Email address
• Message
• Optional company details

Used exclusively to process your request.

6. Data Transfers to Third Parties

We transfer data only when required, including to:
• Payment service providers
• Logistics companies
• Contracted processors (hosting, CRM, AI systems)
• Manufacturers and suppliers (consulting projects)

All processors comply with GDPR (Art. 28).

7. Data Retention

Data is stored only for the required period or legal retention period.

8. Your Rights

You have the right to:
• Access
• Rectification
• Erasure
• Restriction of processing
• Data portability
• Withdraw consent
• Object to processing

9. Data Security

We apply modern security measures, including:
• Encryption
• Access control
• Network protection
• System logging
• AI system security frameworks